Multiple emails from the same sender to multiple recipients may be identified by mail servers as "spam" and sent to the "Junk Mail" or "Deleted" mail folder of email applications. If you use an email client, you should have the ability to create a rule that can bypass the spam filter for emails from "[email protected]". Contact your IT staff for assistance in the review of your email application settings. Most email applications can be adjusted to recognize specific email addresses as legitimate and move any such email to a specified mail folder.