SAP Concur Alerts

9-1-21 Error when delegating, missing approval tab

Alert Date: Wednesday, September 1, 2021
Alert Status: Resolved
Alert:

Users are reporting error when acting on behalf of another user and the approvals tab missing, a ticket has been opened with the vendor. 

4-19-21 Login Issues RESOLVED

Alert Date: Monday, April 19, 2021
Alert Status: Resolved
Alert:

The login issues for SAP Concur have been resovled. You can now login.

2020-12-22 Mileage Rate 2021

Alert Date: Tuesday, December 22, 2020
Alert Status: Future
Alert:

The Internal Revenue Service announced today that beginning on January 1, 2021, the Personal Mileage Reimbursement Rate will be decreased to 56 cents per mile, a decrease of 1.5 cents from the rate for 2020.

 

The SAP Concur application has been updated with the new rate and effective date.  All personal mileage expenses for travel dates on or after January 1, 2021 will be automatically calculated using the 56 cents per mile rate. 

2020-09-28 SAP Concur Performance and Error Pages

Alert Date: Monday, September 28, 2020
Alert Status: Resolved
Alert:

SAP Concur has been contacted for performance issues and multiple occurrences of the Error 500 page.  They are investigating the cause of the issues and will provide updates when they have more information.

2020-09-10 SAP CONCUR SUPPORT THROUGH SERVICE NOW

Alert Date: Thursday, September 10, 2020
Alert Status: Resolved
Alert:

 

Effective September 10, 2020, all SAP Concur Support requests will be processed through Service Now directly to the SAP Concur Support team for response. 

 

This change will provide more efficient service to our clients by allowing us to streamline and prioritize the numerous requests received.  Using the Service Now system will enhance our ability to closely monitor all incidents and ensure timely resolution.  

 

Please address all email inquiries to [email protected].  If you use the Contact Us web form on our SAP Concur web site, that information will also be delivered to our SAP Concur Support team through Service Now.

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