Sap Concur Alerts

2018-09-11 SAP Concur staff WILL be available - Wednesday, September 12

Alert Date: Tuesday, September 11, 2018
Alert Status: Resolved
Alert:

SAP Concur staff will have limited access to email and phone service while participating in a departmental retreat on Wednesday, September 12th.  Please call the SAP Concur Helpdesk at 814.863.9713 or use the Contact web form to request assistance and we will respond as soon as possible on Thursday, September 13th.

We will be monitoring the SAP Concur application at regular intervals throughout the day on September 12th.  In the event of any application issues, support staff will return to the office immediately to work with the vendor for resolution.

2018-06-25 - Performance Issues

Alert Date: Monday, June 25, 2018
Alert Status: Resolved
Alert:

Users are unable to log in, submit expense reports or complete travel bookings.  If already logged in you may be logged out, experience errors or slow processing throughout the system.  The vendor is working to identify and resolve the issue as quickly as possible.  Updates will be posted when they become available.

 

 

2018-05-29 -- SAP Concur Performance Issues

Alert Date: Tuesday, May 29, 2018
Alert Status: Resolved
Alert:

SAP Concur is experiencing technical difficulties that may cause issues when trying to login to the SAP Concur/Travel application or when attempting to complete Travel Bookings.  If you are already logged into SAP Concur/Travel, you may experience errors or slow processing throughout the system.

The vendor is actively working to identify the cause of the problem.  We will provide updates as they are available.

 

2018-05-01 -- SAP Concur Application Unavailable

Alert Date: Tuesday, May 1, 2018
Alert Status: Resolved
Alert:

The SAP Concur application is currently experiencing technical issues and is unavailable.  We are working with the vendor to resolve the issues as quickly as possible.

Updates will be posted as they become available.

2018-05-01 Online Booking Tool Available

Alert Date: Tuesday, May 1, 2018
Alert Status: Resolved
Alert:

SAP Concur experienced an issue earlier this morning with the Trip Search being unavailable.  The missing option has been resolved and Trip Search should now be available.

If you are still experiencing problems with access to the online booking tool, please contact the SAP Concur Helpdesk at 814-863-9713 or Cathy Helsel at 814-865-4039 for assistance.