Sap Concur Alerts

The account code list imported to SAP Concur last night did not contain all of the accounts needed by the University to process expense reports.  We are working with University processing and with Concur import processing to identify where the issue occurred.  The account information in SAP Concur will roll-back to yesterday's account codes to permit processing of expense reports until the missing account issue is resolved.

SAP Concur reports with a processing payment status as of 7:00 PM Friday, July 7, 2017 will be processed through Accounts Payable on Monday, July 10, 2017 and will be included in FY 20162017.  [Note:  the actual cutoff date and time is Sunday, July 9, 2017, at 5:00 PM when the SAP Concur data extract will be prepared].  Please see SAP Concur 20162017 FY End Guidelines for full details.

Concur is applying a code package to resolve the "Error switching users" message when attempting to act as another user or proxy as another user.  Deployment of the code will be completed by 6:00 PM EDT today.  Until the code package has been fully deployed, the delegate/proxy functionality will be intermittently available.

Users are log into SAP Concur. Users already logged in will be able to continue to use Concur. Concur has been notified and will work as quickly as possible to resolve the issue. This is a different issue than we have been experiencing over the past two days. Thank you for your patience.

Concur is again experiencing performance issues. They are aware if the issues and working to resolve them.